Product Information

I cannot connect to the AioCare device.

If you have problems connecting to the AioCare device, please use the following instructions:
• Close the AioCare application so that it does not work in the background.
• Switch off the Bluetooth module and the GPS / Location module on the mobile device.
• Turn off the AioCare device.
• Turn on the AioCare application.
• Go through the pairing / connecting path of the device with the application and follow the instructions on the screen.

Please note:
In order to increase the probability of connecting the device with the application, we recommend turning on the GPS module in the mobile device.


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