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Technical support

If you have questions about the operation of the AioCare system, read the manual that you can download from this page or the AioCare mobile application. If you still have doubts, check
if the answer to your question is not in the help section below.
Intuitive app. Easy-to-use device.

Look for the answer to your question below.

AioCare application

How do I register to the AioCare application? I was logged out from the application. How do I log back into the AioCare app? I forgot my AioCare password and cannot log into the application. How to change the password in the application? The application does not see the AioCare device in the list of devices despite the Bluetooth module switched on. When you try to export data / generate a report, the message "Export error" appears. Is Internet connection required for using the application? How to synchronize data with the server? Why does the application require further measurements when 3 correct measurements have already been made? What does the red dot during the measurement mean? What does the green dot during the measurement mean?

Product Information

I cannot connect to the AioCare device. What should I do in a situation when the patient stopped blowing but the application still detects the air flow. What is the measurement repeatability criterion? What is the correctness of measurement criterion? What is the BEV error? What is the Plateau error? What is an expiration time error? What is a cough error? What does it mean when the LEDs on the AioCare device start to flash even though no exam is carried out at the moment? How to charge the device?
AioCare User manual
AioCare App Guide
App Doctor
|
App Patient

Meet AioCare

Technical specification

Medical device class
IIA
Flow range
0-16 l/s
Flow accuracy
±5% or 200 mL/s
Volume range
0-8 litres
Volume accuracy
±2.5% or 50 ml, whichever is greater
Linearity
2.5%
Tests
FVC, pre and post (bronchodilator)
Accuracy standards
ATS/ERS 2019
Quality standards
ISO 13485, ISO 26782, ISO 10993-1, ISO 14971,
ISO 15223-1, ISO 23747, EN 60601-1, EN 60601-1-2,
EN 60601-1-6, EN 60601-1-11, MDD 93/42/EEC,
FCC §2.1093, KDB 447498 D01, ISED RSS-102 Iss. 5
Parameters
FVC, FEV1 , FEV1/FVC, PEF
FEF25, FEF50, FEF75,
TPTEF/TE, VPTEF/VE, BEV, TE, TEPEF
Predicted values
GLI
BTPS correction
Automatic
Measurement frequency
100 Hz
Calibration
No calibration required
Water resistance
IP22
Expiratory impedance
<0,15 kPa/(l/s) at 14l/s
Communication
Bluetooth 4.0
Bluetooth frequency
2.4-2.48 GHz
Power supply
Battery (LiPo 3.7 V)
Charging
Micro USB or wireless (NFC)
Algorithms
Plateau, Cough, BEV
Dimensions & weight
118 mm
38 mm
48 mm
0,3 kg
Interface device
Android, iOS smartphones
on-line panel (Chrome, Safari, Firefox,
Opera, Explorer)
Data storage
Microsoft Azure cloud system
Apple Health Kit
Yes
API integration
Yes, on request

Safety

Antibacterial filter

To maintain the functionality of the device, ensure accuracy of measurements and prevent cross-contamination, always keep the device clean. Always use a disposable antibacterial filter when taking measurements. If the device is used by several patients, the filter must be used to avoid cross-contamination.

The device can be used with different types of filters, certified 30 mm diameter. The filters are a simple way to ensure protection against cross-contamination, both for patient and operator safety.

Vyaire MicroGard® II
Vitalograph ECO (BVF)

The Vyaire MicroGard® II (510 (K): K111408) or Vitalograph ECO Bacterial Viral Filters (BVF) CE 0086, Art, number: 2820/28501) have been tested in operation with the AioCare spirometer and are recommended for safe usage with the device.

You can order filters in our on-line store

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AioCare app comparison

Know the differences

AioCare Patient

The application is intended for the patient
See what you get in the Patient Plus version:

  • Basic Peak Expiratory Flow Rating (PEF)
  • Full-loop spirometry (FEV1, FVC etc.)
  • Secure backup in the health cloud (on-line)
  • Additional five profiles for family members
  • Quick online and phone support of a dedicated technical specialist (within 60 min. during working hours)
  • Automatic transmission of results to the care team panel
  • Self-management plan in the event of an exacerbation (Asthma Action Plan planned by your doctor)
  • Print, download or send results to PDF or Excel
  • Convenient contact with your doctor&care team via secure chat (healthcare service not included)

AioCare Doctor

Application designed for the Doctor
See what you get in the Doctor Plus version:

  • Full spirometry, peak expiratory flow (PEF) rate, and heart rhythm measuring modules.
  • Unlimited number of patient records and test results
  • Secure cloud health data storage
  • Quick online and phone support of a dedicated technical specialist (within 60 min. during working hours)
  • Access to Professional Web Panel and Advanced App Features
  • Bronchodilator test with automatic data interpretation COPD diagnostic module
  • Advanced app feature: Access to patient home monitoring data
  • Export of results to PDF or Excel / share with email
  • Instant access to all results in an online web panel
  • Preview of data trends
  • Quick identification of exacerbations.
  • Asthma Action Plan
  • Chat module for convenient 24/7 contact with your patient
Supported systems

Compatibility

AioCare works with most smartphones and some tablets available on the market.
We are constantly working on improving the application and its operation on subsequent mobile devices. In the list below you will find the devices with which the AioCare spirometer you buy will definitely work with.

iOS (9.0 or higher)

  • iPhone XR (iOS 12.1)
  • iPhone XS (iOS 12.1)
  • iPhone XS Max (iOS 12.1)
  • iPhone X (iOS 12.1)
  • iPhone 8 Plus (iOS 12.1)
  • iPhone 8 (iOS 12.1)
  • iPhone 7 Plus (iOS 12.1)
  • iPhone 7 (iOS 12.1)
  • iPhone 6s Plus (iOS 12.1)
  • iPhone 6s (iOS 12.1)
  • iPhone 6 Plus (iOS 12.1)
  • iPhone 6 (iOS 12.1)
  • iPhone SE (iOS 12.1)
  • iPhone 5s (iOS 12.1)

Android (5.0 or higher)

  • Google Pixel 3 (Android 9.0.0)
  • Google Pixel 3 XL (Android 9.0.0)
  • Google Pixel (Android 9.0.0)
  • Google Pixel XL (Android 9.0.0)
  • Huawei Mate 10 (Android 8.0.0)
  • LG Nexus 5 (Android 6.0.1)
  • Samsung Galaxy S9 (Android 8.0.0)
  • Samsung Galaxy S8 (Android 7.0.0)
  • Samsung Galaxy S7 (Android 8.0.0)
  • Samsung Galaxy S6 (Android 7.0.0)
  • Samsung Galaxy S5 (Android 6.0.1)
  • Samsung Note 9 (Android 8.1.0)
  • Samsung Note 8 (Android 8.0.0)
  • Samsung Note 5 (Android 7.0.0)

Download

Use of AioCare require the AioCare App, available in the App Store and Google Play.
Contact

Still have questions?

Phone: +48 798 545 240 | Mon-Fri 9am-17pm CET
Email: info@aiocare.com
CONTACT